Who am I?

Hello, I am Tanner Marks, I currently live in California and work remotely for CSAA IG, an AAA Insurer. I was born and raised in Montana, close to Glacier National Park. I love everything outdoor, Hiking, Fishing, Waterskiing, etc. I went to Grand Canyon University, Lopes Up! I received a B.S. Information Technology and Minor in Business. I love finding ways to improve processes and automate anything I can. At work, I love working with PowerShell and the Microsoft Power Platform.

Work Experience

CSAA Insurance Group, a AAA Insurer

May 2019 - Current

IT Engineer III

Oct 2021 - Current

24x7 On-Call Incident Management Role. Process automation and productivity tools developer. Continued work on the in-house Incident Management Dashboard app as well as other productivity tools. Assistance in team metrics and reporting.

Operations Bridge Support Specialist

Jan 2020 - Oct 2021

T2 IT Support. Event and Incident Management Support. Began Developing an Incident Management Dashboard app for tracking, leading, and resolving incidents during Bridge Calls.

Operations Bridge Intern

May 2019 - Jan 2020

Worked on learning the processes and tools for IT Event and Incident Management at CSAA IG. Developed skills in troubleshooting telephony, network, and platform systems.

Grand Canyon Education Inc.

April 2019 - August 2019

Tier 1 Service Desk

IT Customer Service for campus Employees and Faculty. Provided Desktop Support, Troubleshooting, Problem Solving of campus systems and applications. Including but not limited to Windows 10, Cisco Communication Systems and Internal CRM Solutions.

Certifications

Microsoft Power Platform Fundamentals

July 10, 2021

Proficiency in building and administering Power Platform Applications. Ability to create Automated Workflow using Power Automate. Understanding of PowerBI and its application as a Business Intelligence Tool.

Personal Experience & Projects

Dart & Flutter Programming Language for Personal Projects.

I Began using Dart & Flutter for Personal Projects in 2020 and have been able to multiple personal use applications with it. One that is currently Publicly listed.

A Family Cabin sharing Tool built using Flutter | Dart | Firebase | EmailJS

  • Reservation

  • Reservation Approvals

  • Cabin Inventory

  • Cabin Wikis

  • Cabin Contacts

  • Cabin Message boards

View on Git-hub

Mountain Top Financial


(Private Access only) A Money Management Application built using Flutter | Dart | Firebase

  • Create and Track Transactions

  • Keep Track of Account Balances

  • Managing Budget Categories

  • Keep Track of Financial Goals

  • Manage Recurring Transactions